Northern Adelaide Plains Food Cluster is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. 

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. 

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au 

What is Personal Information and why do we collect it? 

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers. 

This Personal Information is obtained in many ways including by telephone, by email, via our website https://www.northernadelaideplains.com.au/ from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties. 

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. 

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. 

Third Parties 

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. 

Disclosure of Personal Information 

Your Personal Information may be disclosed in a number of circumstances including the following: 

• Third parties where you consent to the use or disclosure; and 

• Where required or authorised by law. 

Security of Personal Information 

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. 

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. 

Access to your Personal Information 

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. 

In order to protect your Personal Information we may require identification from you before releasing the requested information. 

Maintaining the Quality of your Personal Information 

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. 

Policy Updates 

This Policy may change from time to time and is available on our website. 

Privacy Policy Complaints and Enquiries 

If you have any queries or complaints about our Privacy Policy please contact us at: contact@northernadelaideplains.com.au

Recurring Payments 

By purchasing a membership, you authorise Northern Adelaide Plains Food Cluster to charge your credit card or other payment method on a recurring basis (monthly or annually) according to the terms you have selected. Payments will be charged on the same date each month/year as the original purchase date. 

Cancellation Policy 

You may cancel your membership at any time by [method of cancellation, e.g., logging into your account, contacting customer service]. Cancellations must be made at least [number] days before your next billing date to avoid further charges. Upon cancellation, you will continue to have access to your membership benefits until the end of your current billing cycle. 

Refund Policy 

Membership fees are non-refundable. If you cancel your membership, you will not receive a refund for any unused portion of the membership term. 

Membership Termination 

Northern Adelaide Plains Food Cluster reserves the right to terminate your membership at any time, with or without cause, and with or without notice. If your membership is terminated, you will not receive a refund for any unused portion of the membership term. 

Northern Adelaide Plains Food Cluster  

CONTACT@NORTHERNADELAIDEPLAINS.COM.AU  

83 233 887 578